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Data-Tel announces VoIP Softphone for Hosted Predictive Dialer
MESA, AZ (February 28, 2006) – Data-Tel Info Solutions, the industry leader in providing advanced call center applications, announced today that its hosted xSELLerator predictive dialer is now featuring a VoIP SoftPhone (xSELLphone), according to G.L. Scott Murray, CEO of Data-Tel Info Solutions.
Data-Tel's hosted predictive dialer, xSELLerator Hosted, is a powerful call center solution that operates via the Internet, thus requiring little capital investment, annual maintenance fees, or system integration costs. Facilitating smaller call centers, xSELLerator Hosted is a fully blended inbound and outbound solution that is offered at an affordable monthly rate. xSELLerator Hosted enhances cost-effective management of multiple sites from a single location, without purchasing expensive hardware and software at every site.
Data-Tel has recently improved xSELLerator Hosted with the implementation of their new VoIP SoftPhone, xSELLphone. This addition will give agents the freedom and convenience to make and receive calls through their PC. Featuring a fast and easy download, crystal clear voice quality, and a user-friendly interface, xSELLphone increases the already rich functionality of xSELLerator Hosted. xSELLphone's most powerful feature is that it uses a tunneling proxy which implements a firewall traversal scheme unlike traditional SIP phones.
For questions, system requirements, or to find out how xSELLphone and xSELLerator Hosted can improve your current call center solution, please contact a Data-Tel Sales Representative by calling 1(888)926-1131.
Contact a Data-Tel Representative