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Circulation
The Circulation industry chooses Data-Tel for subscriber acquisition, upselling, retention, delivery confirmation, and collections. Data-Tel provides the most feature rich and easy to use contact center solution available.
Predictive Dialing helps you reach a large number of subscribers efficiently. Circulation teams can increase productivity by 200 to 400% over manual dialing to decrease operating costs and drive revenue.
Automated Messaging is used to provide emergency notification messaging, late route notification, delivery confirmation, and collection messages.
Agent Applications with Scripting reduce training time to help agents become productive faster; scripting also helps ensure message and data capture consistency.
IVR and ACD functionality provides customer self service for vacation and complaint processing as well as automated inbound payment options 24-hours a day, 7days a week.
Manage your agents with intelligence based on real time reports and interactive tools such as agent monitoring, coaching, text (chat) messaging, and call recording.
Data-Tel installs the solution at your site with all necessary hardware, software, training, and one year of 24 hour a day support included.
Products for this Industry:
| Call Center Software On Site A complete solution for outbound, inbound, and blended call centers. Provides full functionality, customization, and rapid ROI. Learn More » |
Hosted Call Center Software A robust hosted call center system for outbound, inbound, and blended calling that can get you predictive dialing. Learn More » |
| Predictive Dialer A predictive dialer increases contact rates significantly over manual dialing. Data-Tel is a global leader in predictive dialing. Learn More » |
Web Chat Web chat is a lower cost communication method than the phone and it offers a convenient and immediate method of communications. Learn More » |
Contact a Data-Tel Representative